About Planters Unlimited
Satisfaction Guaranteed is our commitment to our customer as it relates to our return policy. If you are not 100% satisfied with one of our standard non-custom size products we will issue a full refund or offer a replacement. Please see below for our complete return policy.
Planters Unlimited by Hooks and Lattice
6088 Corte Del Cedro
Carlsbad, CA 92011
Toll Free in US 888-320-0626 All online transactions at Yahoo!
Stores are handled with industry-standard SSL encryption.
Tel: 760-707-5400
Fax 760-707-5412
When you enter your credit card number into the Yahoo order form, it is transmitted
across the Internet in an encrypted (scrambled) form, then decoded when it gets
to us.
For added security, Yahoo encrypts the credit card number at all times.
If you are not the kind of person who worries about being hit by lightning as
you're crossing the street, you probably don't have to worry that your credit
card number will be intercepted on the way to a secure Web site. According to
CNN,
"The prevalent opinion...is that on-line credit card use is actually
no riskier for consumers than traditional "low-tech"
transactions."
We order products online all the time, both as a company and as individuals.
When we use a credit card to buy something online, we feel at least as safe as
we would using one in a store or restaurant.
We make every effort to ship your order as quickly as possible, usually
within two days if in stock and one to three weeks if the product is custom
made. Our shipping is via UPS or FedEx Ground FOB Carlsbad,
California (San Diego County.)
Please call us to determine proper shipping and exporting costs. 800.896.0978
Planters Unlimited by Hooks and Lattice The Top Service Star next to a Yahoo! store's name is
a sign of superlative quality. It means that the store is participating in our Customer
Rating Program, and that customers who have ordered from that store have given
it the highest ratings.
Nearly all Yahoo! stores have good customer satisfaction
ratings, but those with a star are the best of the best, with at least 95%
positive ratings.
Our return policy is simple. Within 15 days of receipt of shipment, you may return any non-custom item in its original condition. We will issue a full refund for the price of any non-custom item you return that meets this condition. We can only refund shipping costs if the return is a result of our error.
